Credit Card Security

Your security is important to us and that includes the security of your credit card information used in our online scheduling system. Here are our security measures:

1. We don't have access to your credit card information. When you log in to add or update your credit card you are directly accessing the encrypted merchant processing portal. That information is not available to us nor to our scheduling software provider, LeashTime. 
2. If we take your credit card information for you over the phone we do so only through the secured merchant portal; the card information is not written down nor stored locally in any way. Doing so is a violation of our Payment Card Industry (PCI) Compliance. 
3. We complete an annual PCI Compliance validation process. This ensures that our credit card processing policies and methods are up to date and in compliance with merchant processing regulations.
4. For our clients who do not wish to make online payment by credit card we are happy to accept personal checks and Venmo payments. Each invoice will have instructions for those payment methods.