Our Free Consultations are typically done 24-48 hours before travel so the pets remember us and the details discussed at the meeting are current. We have, unfortunately, encountered several animal hoarding situations that have caused us to adopt the policy that we reserve the right to refuse service to any pets kept in an unhealthy situation.
Unhealthy Conditions We've Encountered |
Our pet sitters are emotionally drained when they are unable to provide our level of care to the pets in their charge. They have stayed longer than scheduled to clean as much as possible but when animal feces are all over the house and the cleaning supplies are limited they are forced to leave the animals in only slightly better conditions than when they entered the home.
This is not to say that all homes with many pets will be refused. On the contrary! We have had many clients over the years with a variety of pets, a collection of cats, breeding show dogs and all sorts of livestock. It is not uncommon for us to care for a dozen or more animals at one home.
The deciding factor for refusal of service is the health of the animals and the environment in which they are kept. Cages, litter boxes, corrals and kennels as well as food and water bowls must be clean. The home doesn't have to be clean but it must be free of animal feces. If you have any questions about your situation just give us a call and we'll talk about it!
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