Thursday, August 8, 2019

Top 3 Reasons to Hire a Professional Pet Sitter

You may have seen messages by people looking for a pet sitter and the many responses from the general public that either they will do it or their neighbor, friend or relative does it. We will share our Top 3 most alarming warnings!

1: They Never Came! This is the worst, by far! We had a woman call us from a European vacation, she was in a state of panic. She hadn't heard from the person who was to be taking care of her dog. Her texts and phone calls weren't being returned. Her dog had been alone and could we please go over to check on him?! Luckily, she had a hidden key and a sweet dog who was very happy to see us. We cleaned up the mess and kept him in our care until she returned. She spent the rest of her vacation with peace of mind with our visit reports letting her know we were there and how her beloved dog was doing - with pictures! Sadly, we've had a few of these calls.

2: They Had a Change of Plans. This one is most common! The phone call goes like this: "Hi, I had a (coworker, cousin, friend, kid next door) lined up but they just told me they can no longer do it because (insert reason here). We are leaving (tomorrow morning, this evening, right now). Is there any way you can have someone take care of our pets?!" Oh my!

These clients have been understandably stressed by this change in plans. It is hard to organize a last-minute consultation and we really do need to meet you and your pets before you go.

3: Last Time Nightmare. You don't want to be this person who came home to discover one or more of these things. We've had people call us because someone on a previous trip; did not come as scheduled (dog was inside until well into the afternoon), did not give their pets medication, did not give their pets water, stole from them, had people over, never saw the cat that was locked in a bedroom for a week.

Can you even imagine? These clients feel so guilty that their poor babies suffered neglect.

What about hiring a Rover or Wag part time pet sitter? This deserves its own article. You won't get an agent in a call center in a different state when using our service!

A professional pet sitter has a business license and is bonded and insured. Here are the Top 3 Reasons we are worth every penny!

1: A professional has a reputation in the community that we protect with amazing customer service and pet care. 
2: A professional will be accountable to you to be at your house, as scheduled, and will provide proof of care with every visit. A GPS and time-stamped visit report with an update about your pets and pictures will allow you to travel with peace of mind.
3: We know pets! You would be surprised at the things we've encountered behind the closed door. We can handle it whether it is a pet that isn't behaving normally or an ice maker that has gone awry. Your pet and your home are in professional hands.

At Creature Comforts you have an added benefit. We have a team of pet sitters! We are always available to our clients and our team gives us the added advantage of being able to cover our own personal emergencies and illnesses. 

You will never have to worry. That is our promise to you.

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